GIRO Tenaya Spherical Helmet (matte black)
- Orders received by 11.30 am, Monday to Friday, will be processed on the same day (working days)
- Delivery Monday to Friday
- delays may occur on public and regional holidays
- no Saturday deliveries.
- Free B-Post delivery on orders of CHF 50.00 or more.
- A-Post available at an additional cost
- no Saturday deliveries.
- Personal advice
Top protection in modern freeride style
The Tenaya combines modern freeride style with the most advanced technical features to provide fit, comfort and protection for long days on the piste, exploring the mountain or venturing into the backcountry. Warmth and comfort are provided by the Plush Max lining, our In Form 2 Fit System and adjustable ventilation. For maximum protection, we equip the Tenaya with our Spherical Technology™, powered by Mips®, to reduce rotational energy from impacts with our unique two-piece construction.
Features:
- Ears compatible with audio chips
- Vertical Tuning: All Giro helmets with integrated adjustment system can be precisely adjusted in vertical inclination. This ensures optimum fit and adaptation to the goggles.
- Plush ears and inner padding
- Hybrid construction: The hybrid construction combines a hard-wearing hard shell upper part with a side in-mould construction. The hybrid construction combines the advantages of both systems: Resistant and robust with low weight and good ventilation. Shock absorption is provided by the inner shell made of lightweight EPS foam.
- Spherical: Helmets with Spherical Technology offer comprehensive protection and performance. The unique design of Spherical Technology, in which two helmet shells rotate inside each other like a ball joint, reduces the transmission of rotational forces to the brain in the event of an impact. The different material densities of the two helmet shells also ensure that impacts at different speeds are absorbed as effectively as possible. Through the seamless integration of MIPS®, Spherical technology combines market-leading design, performance and brain protection without compromising on comfort, ventilation, weight or style.
- Fidlock Magnetic Buckle Closure: With the FIDLOCK® magnetic closure, the helmet can be opened and closed effortlessly - even when wearing gloves.
- Sizes: S = 52 - 55.5 / M = 55.5 - 59
| Colour: | BLACK |
|---|---|
| Field of application: | Alpine skiing |
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You can find answers to questions about the ordering process, returns or exchanges at the bottom of this page.
- 1. Which payment methods are accepted?
-
You can pay for your order using the following payment methods :
- Prepayment (payment possible via QR code at check-out or invoice)
- TWINT
- PostFinance Pay
- PayPal
- Visa Card
- MasterCard
- Apple Pay
- Google Pay
- 2. What do I have to do when paying in advance?
-
Please transfer the amount to the IBAN number below.
Always state your order number as a comment so that we can allocate your payment quickly and correctly
. in favour of:
Online Retail GmbH
Alte Bahnhofstrasse 4
7250 Klosters
IBAN: CH57 0077 4010 2717 3460 0The easiest is to use the QR code which displayed after completing the order is displayed.
- Simply scan the code with your banking app - all payment details will be transferred automatically.
- You will also find the QR code in the PDF attachment to the order confirmation that you receive by email.
Important note on prepayment: Your order will only after receipt of the payment processed. Please note that due to limited stock individual articles already sold out on the day of ordering. the day of ordering. In this case, we will inform you immediately and discuss the next steps with you.
- 3. How can I make an additional payment?
-
You can make additional payments easily and conveniently via QR code at onlineretail.payrexx. There you can select your preferred payment method such as TWINT, MasterCard, Visa Card, PostFinance Pay, PayPal, Google Pay or Apple Pay.
An additional payment is required, for example, if you select a different item that is more expensive than the item you originally ordered and paid for.
- 4. What is the refund procedure?
-
Please report the return within 6 days of receipt by e-mail to shop@andrist-sport.ch.
After our confirmation, please send the goods to the specified address(es) (in some cases a registered letter is required).
Requirements for a return:- The goods must be unused and in perfect condition.
- Please return the goods in their original packaging. Do not stick any labels on the original box and do not glue them on.
- Please enclose a delivery note or a copy of it.
- The return must be sent within 6 days of delivery to the address address specified by us specified by us. If the return is sent to the wrong address, we will have to deduct CHF 10.00 from the amount.
Refund:
- If you have ordered an item that you would like to return, we will refund the amount to you. amount minus a lump sum of CHF 10.00 or CHF 30.00 for skis.
- If you have ordered several identical items and do not wish to keep them all, the refund will be made as follows:
- If two items have been ordered and one of them is returned, the item in question will be refunded. In the case of skis, a flat-rate deduction of CHF 30.00 will be made.
- If more than two items are ordered, the items concerned will be refunded. A flat-rate deduction of CHF 30.00 will be made for skis. - If you have ordered several items and wish to return them all , you will receive a refund of the amount minus a lump sum of CHF 10.00 or CHF 30.00 for skis.
The customer bears the return costs. If the customer refuses to accept the return, the buyer bears the entire postage costs.
- 5. Corporate customer enquiry:
-
Corporate customers and public institutions can - after a credit check - be supplied against invoice:- Payment term: 10 days, strictly net
- Contact: Phone +41 79 613 48 53 or email shop@andrist-sport.ch
To benefit from preferential conditions conditions, the minimum order quantity is minimum order quantity is Fr 3000. . Please process orders under CHF 3000 directly via our online shop.
Fragen zu Verpackung und Transport finden Sie hier:
Availability
Most of our range is available from stock and ready for dispatch within 24 hours. As a rule, you will receive your order within 2 to 3 working days (B Mail).
Direct delivery from the distributor
If we do not have an item in stock ourselves, we will order it from our supplier. Delivery will then either be made directly from there to you or first to us and then on to you.
Items from abroad (with the exception of hunting clothing)
Ifwe have toprocurean item from abroad, the delivery time may be extended by a few days, depending on the transport route, means of transport and customs clearance.
Note on availability
We cannot give a binding availability guarantee. If an item displayed is out of stock in the meantime, we will contact you immediately to show you alternatives.
If you do not require a replacement, we will usually refund the purchase amount within 24 hours.
Shipping is usually carried out by Swiss Post as an economy parcel (B Mail). In addition to Swiss Post, our distributors also work with DHL, DPD and other shipping companies.
- From CHF 50.00 → Postage-free delivery (B Mail)
- Under CHF 50.00 → Packaging and delivery costs of CHF 10.00 (B Mail)
For ecological reasons, we use used cardboard boxes wherever possible. We ask for your understanding if your order is delivered in such packaging.
We also pay attention to sustainability when it comes to filling material: we do without it wherever possible and only use it sparingly and when absolutely necessary.
A and B Mail orders received by 15:30 are processed on the same day.
B Mail
- Delivery usually within 2-3 working days from Monday to Friday, no Saturday delivery
- Delays possible due to regional or general public holidays
- Note: For test skis, the ski base is prepared again before dispatch. → This can extend the delivery time by 1-2 additional days.
A Mail
- Delivery usually within 1-2 working days from Monday to Friday, no Saturday delivery
- Delay possible due to regional or general public holidays
- Note: For test skis, the ski base is prepared again before dispatch. → This can extend the delivery time by 1-2 additional days.
In rare cases, it may happen that an item is no longer available at the time of your order or the delivery date has been postponed. We ask for your understanding and thank you very much. We will of course inform you immediately. In this case, you will of course decide whether you wish to accept our proposal or whether we should refund the amount. A refund will usually be made within 24 hours.
| Shipping method | Up to CHF 50.00 order value | From CHF 50.00 order value | Delivery |
| B Mail | CHF 10.00 | Postage free | Monday - Friday |
| A Mail | CHF 16.50 | CHF 10.50 | Monday - Friday |
We also offer other shipping methods such as Mond Express on request. You must pay the shipping costs in advance.
Fragen zu Retouren und Umtausch finden Sie hier:
Please report the return within 6 days of receipt by e-mail to shop@andrist-sport.ch.
After our confirmation, please send the goods to the address given (in some cases a registered letter is required).
Requirements for a return:
- The goods must be unused and in perfect condition.
- Please return the goods in their original packaging. Do not stick any labels on the original box and do not glue them on.
- Please enclose a delivery note or a copy of it.
- The return must be sent within 6 days of delivery to the address address specified by us specified by us. If the return is sent to the wrong address, we will have to deduct CHF 10.00 from the amount.
Refund:
- If you have ordered an item that you would like to return, we will refund the amount to you. amount minus a lump sum of CHF 10.00 or CHF 30.00 for skis.
- If you have ordered several identical items and do not wish to keep them all, the refund will be made as follows:
- If two items have been ordered and one of them is returned, the item in question will be refunded. In the case of skis, a flat-rate deduction of CHF 30.00 will be made.
- If more than two items are ordered, the items concerned will be refunded. A flat-rate deduction of CHF 30.00 will be made for skis. - If you have ordered several items and wish to return them all , you will receive a refund of the amount minus a lump sum of CHF 10.00 or CHF 30.00 for skis.
The customer bears the return costs. If the customer refuses to accept the return, the buyer bears the entire postage costs.
Yes, of course you can exchange an item if it does not suit you. Please report your exchange request within 6 days of receipt of the goods by e-mail to shop@andrist-sport.ch. We will then let you know where you can return the item.
The item must be in perfect and unused condition, in its original packaging and accompanied by the delivery note.
The postage for the return is to be paid by the customer.
If a parcel is not accepted, the entire postage costs shall be borne by the customer.
As soon as we have received the item, we will send you the new item if it is available. If it is not available, we will discuss the next steps together to find a suitable solution for you.
If you wish to exchange one item for another, you may incur additional or reduced costs:
- Additional costs: If the price of the desired replacement item is higher than the item originally purchased, you will be responsible for the difference. Payment will be made before the exchange is finalised.
- Lower costs: If the price of the replacement item is lower than the original purchase price, the difference will be refunded to you as a credit note or refund. The type of refund will depend on the original method of payment, unless otherwise agreed.
Please note that additional shipping or handling charges may apply depending on the reason for the exchange and the individual agreement. For skis, we charge a flat rate of CHF 30.00 for an exchange, provided the reason for the exchange is not our fault. Thank you for your understanding.
A warranty claim can be processed differently depending on the item and manufacturer. In any case, please contact us first so that we can coordinate the next steps together.
Depending on the manufacturer, we will let you know where the item should be sent for the warranty check. The subsequent clarification will be carried out by the respective manufacturer. The manufacturer will decide whether it is a warranty claim and whether a replacement item will be provided, a repair carried out or the warranty claim rejected.
Report the warranty claim in advance by e-mail to shop@andrist-sport.ch. We will inform you about the further procedure and the return address.
Please return the goods cleaned. We cannot hand over uncleaned goods to the manufacturer; otherwise we will charge CHF 50 for cleaning or send the goods back uncleaned.
Unfortunately, we are forced to introduce a refusal to accept returns. The reason for this is that the applicable return and returns regulations have repeatedly not been complied with, resulting in additional costs for both us and our suppliers. We therefore reserve the right to refuse returns and not issue refunds if any of the following situations occur. We will, of course, examine each individual case carefully:
- The return is made without prior notice of return to us or the supplier.
- The return is received by us or the supplier later than six days after receipt of the goods (the postmark is decisive).
- The return issent back to the wrongaddress.
Report the repair request in advance by e-mail to shop@andrist-sport.ch. We will inform you about the further procedure and the return address.
Please return the goods cleaned. We cannot hand over uncleaned goods to the manufacturer; otherwise we will charge CHF 50 for cleaning or send the goods back uncleaned.